LIFETIME WARRANTY


Our company is committed to providing high-quality and durable tonneau covers to Canadians who value reliability. We understand that it can be frustrating to replace a tonneau cover due to poor quality, so we offer a limited lifetime warranty to all our customers.

Our comprehensive warranty includes free shipping of damaged parts such as buckles, weather strips, support rods, clamps, and more. We also offer indefinite in-store repair services to ensure that your tonneau cover lasts as long as possible and you get the most out of your purchase.

To search for parts please visit the Parts List.
NOTE:
Supplying parts is part of our limited lifetime warranty plan.
To ensure that this service is utilized by our original purchasing customers, we will match order information with our customer database before shipping.
ONLY orders confirmed to be placed by the original purchasing customers will be shipped.
 
However, it's important to note that the warranty does not cover damage caused by misuse or incorrect installation. It also doesn't cover damage to the product surface resulting from the incorrect use of chemicals or detergents, physical deformation or damage caused by external force, cracking of the soft cover panel due to external force or penetration by sharp objects, and structural damage caused by incorrect installation or use of the product. Please read the warranty policy below in detail.

For a seamless experience and your safety, please read and understand the instructions carefully before installing or using the product.

We are confident that our tonneau covers will last for years with proper use and care. We are honored to offer these services to our customers and hope they are used appropriately.

Please note that this life-cycle warranty is only valid for the original purchaser and is not transferable to a third party for resale.

Thank you for choosing us as your trusted tonneau cover provider. Our company is committed to providing you with the best possible products and services, and we stand behind everything we sell.

IMPORTANT

Re-tighten the front / cab clamps after the first week of driving the vehicle.
Also periodically check the clamps to ensure they are secure.

IMPORTANT NOTICE

While driving, the tonneau cover must be completely flat and secure with all latches closed.
If folded up all panels must make sure all support rods are fully secured and the panels secured at the buckle.
DO NOT DRIVE with the cover partially opened.


TEAMZ TRUCK BED COVERS WARRANTY POLICY

COVERAGE: Lifetime Limited Warranty

TEAMZ AUTO, warrants to you, the original retail purchaser, that your TEAMZ tonneau cover is free from defects in the material and workmanship. The warranty will be void if the product has been damaged by accident, neglect, abuse, inappropriate use, improper installation, or acts of God. TEAMZ Truck Bed Covers may, at our sole discretion, either repair or replace products that prove to be defective.

WARRANTY PERIOD:
This warranty shall apply for a lifetime as long as the TEAMZ tonneau cover is in the possession of the original purchaser on the original truck and a proof of purchase (original sales receipt) is submitted.

LIMITATIONS:
The above warranty shall apply only if ALL of the following conditions are met.
1. The original purchase only is covered and is not transferable.
2. The TEAMZ tonneau cover is on the original owner’s truck.
3. The TEAMZ tonneau cover is properly installed.
4. The TEAMZ tonneau cover has not been modified.
5. Consequential damages, including damage to cargo or truck bed, are not covered.

NOT COVERED UNDER WARRANTY:
1. Blown Off Tonneau Covers:
    A. TEAMZ AUTO will not warranty a TEAMZ tonneau cover that comes off the truck while driving or by wind.
    B. Consumer responsibility to check clamps before driving.
2. Wind whip damage: Tonneau cover must be secured at all appropriate points when vehicle is in motion; unsecured cover will flap and may damage the product and the vehicle.
3. Paint damage to your truck.
4. Damage resulting from improper or careless unpackaging. Never open packaging with a box cutter or any sharp instrument as it may scratch or damage contents.
5. Damage caused by a hyperextending panel hinge is usually caused by hauling cargo taller than the truck bed sidewall when the cover is in the “closed” position.
6. Damage caused by improper use, operation outside the product's specifications, or use other than the cover’s intended application.
7. Failure to install and operate equipment according to the guidelines put forth in the installation manual.

THIS EXPRESS LIMITED WARRANTY IS THE SOLE AND EXCLUSIVE WARRANTY PROVIDED BY TEAMZ AUTO FOR THIS PRODUCT. TEAMZ AUTO DOES NOT MAKE AND HEREBY DISCLAIMS ANY AND ALL OTHER EXPRESS OR IMPLIED WARRANTIES, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTY OF MERCHANTABILITY AND THE IMPLIED WARRANTY OF FITNESS FOR A PARTICULAR PURPOSE.

REPLACEMENT PARTS:
Email: service@teamzauto.ca
Or use the contact form below.

SAFETY & CARE TIPS:
1. Take care of your equipment.
2. Periodically check your clamps for proper tension and make sure they are clamped down before traveling.
3. While driving, the tonneau cover must be completely flat and secure with all latches closed. If folded up all panels must make sure all support rods are fully secured and the panels secured at the buckle.
4. Periodic cleaning with mild soap and water only. Avoid the use of abrasive pads or harsh cleaners as they can dull the finish. Avoid the use of chemicals and harsh fluids as they can damage hinges and seals voiding the warranty

CLAIMS:
If you have any warranty issues, please email service@teamzauto.ca or use the contact form below.

Contact form